Terms and booking conditions

Booking & payment conditions

• The booking and payment conditions apply to all bookings of pitches and mobile homes at Camping Brione for the 2024/2025 season.
  • Bookings are considered valid only if made through the website or by email. Before confirming the booking, you will receive an offer that can be accepted or declined; it is not binding for either party.
  • To finalize the booking, a deposit of 40% of the total amount is required for bookings of more than 4 nights, or 100% for bookings of 4 nights or less, within 5 days of receiving the offer. If payment is not received within this time frame, the booking proposal will be automatically canceled.
  • Pitches and mobile homes are assigned by the booking office, which strives to meet all guests' preferences where possible. However, any complaints, cancellations, or claims related to this will be immediately rejected. You can select a specific pitch number for a non-refundable fee of 50.00 Euros, or choose a preferred area (south or north) for a non-refundable fee of 15.00 Euros.
  • ARRIVALS AND DEPARTURES DURING THE "HIGH" AND "PLUS" SEASONS ARE ONLY ALLOWED FOR PITCHES ON MONDAYS, WEDNESDAYS, FRIDAYS, AND SATURDAYS, AND FOR MOBILE HOMES ONLY O SATURDAYS, WITH A MINIMUM STAY OF 7 NIGHTS. DURING OTHER PERIODS, WE REQUIRE A MINIMUM STAY OF 4 NIGHTS TO MAKE A BOOKING.
  • The balance for mobile homes/bungalows (i.e. total price minus the deposit) must be paid no later than 40 days before the arrival date. If the balance is not received on time, the management has the right to cancel the booking without refund. The balance for pitches (i.e. total price minus the deposit) must be paid 28 days before arrival. The tourist tax will be paid on-site.
  • The date when the payment is registered in the bank account is considered the payment date. We ask you to make an URGENT bank transfer if your booking is close to the arrival date.
  • For special offers, different payment methods may apply. In cases where these payment methods conflict with the provisions of this regulation, the special offer conditions will prevail.
  • Payment offers, reductions, or discounts due to associations, etc., cannot be combined. For each booking, if applicable, we will offer, upon consultation, the most advantageous option for the customer.
  • In case of late arrival or early departure during the stay, the price for the booked night will apply. Any extras for the entire period (e.g., private bathroom or fridge) will, of course, be excluded. This must always be communicated by email.
  • If the booked pitch/mobile home is not occupied without prior notice by 11:00 a.m. on the day following the expected arrival date, the booking will be automatically cancelled.
  • The tourist tax is never included in the offer we send. The tourist tax amounts to 1.50 € per person per day for those over 14 years old, for a maximum of 10 consecutive days. The tourist tax must be paid in cash upon arrival.
  • Obvious errors and/or general mistakes during the booking process do not legally bind the campsite. Such errors are immediately recognized as such (from the perspective of an average traveller/camper).
  • If you have booked a mobile home, a deposit of 100.00 € will be required, which can be paid in cash or by leaving a credit card number as a guarantee for damages to the structure or failure to clean it properly.
  • Pets are only allowed on request and for an additional charge, depending on availability in the pitches, but NOT in the mobile homes/bungalows.
  • Cancellations can only be made in writing. The date of receipt of the email or letter regarding the cancellation is considered the cancellation date.
  • In case of cancellation:

• Up to 15 days before the booked arrival date, the deposit will be refunded, minus 30.00 € as administrative fees.
• Less than 15 days before the booked arrival date, no refund will be given (the deposit is kept in full).
• For mobile homes, the same conditions apply. For cancellations up to 15 days before arrival, the deposit will be refunded, minus 30.00 €. For cancellations less than 15 days before arrival, the entire amount (deposit and balance) will be kept.
  IMPORTANT: The booking does not include any travel insurance. In case of cancellations, early departures, or other specific cases, it is the customer’s responsibility to have private travel insurance. The campsite management will not be responsible for any such cases.
  • Italian law applies to all our agreements, contracts, terms, and conditions.
  • If any provision in the terms and conditions is found to be null or void, the remaining provisions will remain in effect.
  • By reading this agreement, the customer acknowledges and accepts the campsite’s rules and regulations.

ARRIVALS AND DEPARTURES FOR PITCHES:

Check-in
from 12:00 (the pitch is guaranteed from 15:00).
If you arrive earlier and the pitch is available, the half-day rate will be applied.
Check-out
from 08:00 to 11:00.

ARRIVALS AND DEPARTURES FOR MOBILE HOMES:

Check-in
from 16:00.
If you arrive earlier and the mobile home is available, the half-day rate will be applied.
Check-out
from 08:00 to 10:00.
For personal requests, please contact the reception by email.
GATE CLOSURE: Between 23:00 and 07:00, vehicle movement is not allowed. For late arrivals outside the opening hours, entry is only allowed for mobile home bookings. Guests can check-in with the night guard and enter on foot, leaving the car outside.

IMPORTANT!
Access to the booked pitch is guaranteed from 15:00. Access to the booked accommodation is also guaranteed from 15:00.

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